When you use xv99, here is what data we collect, why we collect it, and how we keep it secure — explained clearly, with nothing hidden.
Xv99 is one of Bangladesh's most trusted online gaming platforms. We believe protecting your privacy is one of our most important responsibilities. This privacy policy explains what information we collect when you use the xv99 website, mobile app, and related services — why we collect it and how we use and protect it.
This privacy policy applies to all xv99 services. By registering on or continuing to use our platform, you are considered to have agreed to this policy. If you do not agree with any part of this policy, please discontinue use of our services.
Xv99's privacy policy is built in accordance with international data protection standards (GDPR). Your information is stored with the highest level of security.
We collect various types of information in order to provide services on the xv99 platform. This information is either provided directly by you or collected automatically by our system.
| Type of Data | Example | How We Collect Data |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Registration Form |
| Contact Information | Mobile number, email address | Registration & Profile |
| Financial Information | Payment methods, transaction history | Deposit/Withdrawal |
| Technical Information | IP address, device information, browser | Automatic |
| Usage Data | Gaming history, session data, preferences | Platform usage time |
| KYC Documents | NID copy, passport, selfie | Identity Verification Process |
We never store your password in plain text. All passwords are encrypted using a strong hashing algorithm.
Xv99 uses your information only for specific, legitimate purposes. We never use your data for anything beyond what is necessary.
Xv99 uses industry-leading technology to protect your personal information. Our servers meet international security standards and undergo regular security audits.
Your information is retained only for as long as necessary or as required by law. Even after an account is closed, certain data may be kept for a defined period for legal reasons.
In the event of a data breach, we will notify affected users within 72 hours and take all necessary steps.
Cookies are used on the xv99 website and app to improve your experience. A cookie is a small text file stored on your device.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining login sessions and security | Deleted at end of session |
| Functional Cookies | Remembering your preferences and settings | 30 Days |
| Analytics Cookies | Analyzing usage patterns to improve the platform | 90 Days |
| Security Cookies | Detecting and preventing fraud | 1 Year |
You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.
Xv99 never sells your personal information to third parties. In certain limited cases, some data may need to be shared.
In some cases, your data may be processed on servers located in other countries. In such cases, we ensure that adequate data protection laws are in place in those countries.
As an xv99 member, you have several important rights over your own data. Contact our support team to exercise any of these rights.
You have the right to know what information we hold about you.
You may request correction of any inaccurate or outdated information.
You may request deletion of your data under certain circumstances.
You may request that processing of your data be restricted under certain circumstances.
You can export your data in a readable format.
You may withdraw your consent to marketing communications at any time.
Xv99 is strictly for users aged 18 and above. We do not knowingly collect information from minors. If we become aware that a minor's data has been collected, we will immediately delete that information and close the associated account.
If your child has accidentally created an account on xv99, please notify our support team. We will take immediate action.
Xv99 may update this privacy policy from time to time. When significant changes are made, we will notify you through the following:
Continued use of the platform after any changes will be considered your acceptance of the updated policy. Check the "Last Updated" date at the top of the page to confirm you are viewing the latest version.
If you have any questions, complaints, or requests regarding this privacy policy, please get in touch with us. Our privacy team will aim to respond to your message within 48 hours.
Email: [email protected] — Subject: "Privacy Request"
You can also reach out to us via live chat support for any privacy-related queries. Our support team is available 24 hours a day, 7 days a week.
We don't just make promises — we back them up with technology.
Every transaction and piece of personal information is protected by 256-bit SSL encryption. It is virtually impossible for hackers to access this data.
Your identity is verified through the KYC process at registration, protecting your account from unauthorized access.
All data stored on our servers is protected by AES-256 encryption and backed up on a regular basis.
Your personal information is never sold to third parties. Your privacy matters more to us than business.
Our privacy policy is built to international GDPR standards, giving you world-class data protection.
Our expert team is always ready to assist with any data-related questions or requests.
Your privacy is fully protected at xv99. Sign up with confidence and enjoy the best gaming experience in Bangladesh.